Privacy Policy

This Privacy Policy governs the collection, use, and disclosure of personal information by HANQUEELECTRIC ("we," "us," or "our") through our website hanqueelectric.store (the "Site"). By accessing or using the Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. This Policy complies with applicable laws of the United States and is designed to protect your personal information

1. Scope of Application

Our services are only provided to adults (individuals who have reached the age of majority in their jurisdiction) or users who have obtained the consent of their legal guardians. We do not actively collect personal information of minors under the age of 16. If we discover that such information has been collected without the guardian's consent, we will immediately take technical and management measures to delete the relevant data and prevent further collection. By using this Site, you confirm that you have reached the legal age of majority in your jurisdiction, or have obtained permission from your legal guardian to use this Site and related services.

2. Data Security Foundation

Our Site is equipped with an SSL (Secure Sockets Layer) security certificate, which provides end-to-end encryption for data transmission between your browser and our server. This technology effectively safeguards the privacy and data security of users, ensuring that personal information transmitted through the Site is protected against unauthorized access, interception, or tampering.

3. Collection of Personal Information

We collect personal information solely to fulfill the purposes of providing and improving our products and services, and collecting personal information is not our primary objective. The personal information we may collect includes, but is not limited to:
  • Contact information: name, email address, phone number, shipping address, etc., which are necessary for processing orders, arranging delivery, and providing after-sales services;
  • Payment-related information: credit card numbers and other payment details, which are collected and processed on pages protected by SSL technology to ensure security. We do not store complete credit card information on our servers;
  • Account information: username, password (encrypted storage) if you register an account on the Site.

4. Use of Personal Information

We use the collected personal information only for the following legitimate purposes:
  • Processing and fulfilling your orders, including order confirmation, shipping arrangement, and delivery tracking;
  • Providing customer support, responding to your inquiries, and handling after-sales issues;
  • Sending important notifications related to your orders or our services (e.g., order updates, policy changes);
  • Improving the functionality and user experience of the Site, such as optimizing product recommendations based on non-identifiable usage data.
We will not use your personal information or images for advertising purposes without your explicit written consent.

5. Disclosure and Sharing of Personal Information

We strictly protect your personal information and adhere to the following rules:
  • We will never sell your contact information or any other personal information to third parties for commercial purposes;
  • We may share your personal information with trusted third-party service providers who assist us in operating the Site or providing services (e.g., payment processors, shipping carriers). These third parties are bound by confidentiality agreements and are only allowed to use the information to perform the services they provide for us;
  • We may disclose your personal information if required by law, court order, or government regulation, or to protect our legitimate rights, property, or safety, as well as the rights, property, or safety of our users or the public.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes stated in this Policy, or as required by applicable laws. After the retention period expires, we will take secure measures to delete or anonymize your personal information.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal information held by us. To exercise these rights, please contact us through the channels provided in Section 9 of this Policy. We will respond to your request within a reasonable time in accordance with applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to comply with legal changes, technological developments, or adjustments to our business practices. When we make material changes, we will post the updated Policy on this page and indicate the "Last Updated" date at the top. We encourage you to review this Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: info@hanqueelectric.store
Business Hours: Monday-Friday, 9AM–6PM PDT
Last Updated: December 9, 2025

Â