Contact Us

We are here to assist you with any questions regarding your order, product information, or general support. At HANQUEELECTRIC, we strive to provide clear communication, timely responses, and reliable customer service.

Whether you need help with product details, after-sales support, or store inquiries, our team is ready to assist.

Customer Support

If you have any issues or need assistance, you may contact us through the following channels:

Email Support
Our primary support method. We aim to respond within 24–48 hours on business days.

Email: info@hanqueelectric.store

Phone Support
Available during business hours for urgent inquiries.
Phone: +1 (208) 379-5125
Hours: Monday–Friday, 9 AM–6 PM PDT

Business Inquiries
For wholesale, cooperation, or brand-related questions, please contact our support email with the subject line “Business Inquiry”.

Company Information

Company Name: Handan Taohang Advertising Co., Ltd.
Legal Representative: Zhong Tao
Unified Social Credit Code: 91130405MAE7UHPE2J

Registered Address:
No. 136, Xu Bei Group 1, Xulou Village, Yuanji Town, Yingzhou District,
Fuyang City, Anhui Province, People’s Republic of China

Brand: HANQUEELECTRIC
Website: hanqueelectric.store

Support Scope

We can assist with:

• Order status & shipping questions

• Product specifications and usage guidance

• Warranty and after-sales support

• Returns or exchanges within policy

• General store or account inquiries

Response Time

Our support team responds during standard business hours. Messages received during weekends or public holidays will be processed on the next business day.